Shipping policy
Shipping Policy
Thank you for shopping with SECRET DEZIRE. We aim to dispatch all orders promptly and keep you informed every step of the way.
Processing Time Orders are processed within 1–3 business days (Monday–Friday, excluding UK bank holidays). You will receive a confirmation email once your order has been dispatched.
UK Standard Delivery
- Estimated delivery: 3–5 business days
- Free on orders over £25 | £3.99 on orders under £25
UK Express Delivery
- Estimated delivery: 1–2 business days
- £6.99
International Delivery We ship to selected international destinations. Delivery times and costs vary by location and will be calculated at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Order Tracking Once dispatched, you will receive a tracking number by email so you can follow your order's journey.
Delays Whilst we do our best to meet the above timeframes, delivery dates are estimates and may be affected by carrier delays or peak periods. We are not liable for delays outside our control.
For any shipping queries, please contact us at admin@secretdezire.com.